Grace Saunders, author of The Fabulous Mum's Handbook
"Call me old-fashioned, but my ethos is simple. Source beautifully crafted presents that aren't just one-hit wonders."
Terms and Conditions
UK Delivery Costs and Times
Delivery to anywhere in the UK is £4.95. We strive to dispatch every order within 48 hours. However, external factors can cause delays so please allow up to 7 working days for delivery. Your order will be sent once:i) payment has been approved; and
ii) your delivery address has been verified.
Sometimes, for example during exceptionally busy periods, there is a chance your order may be slightly delayed. If this does occur, we shall inform you as soon as possible.
Overseas Deliveries
Deliveries can only be made within the UK and to BFPO addresses.
Out of Stock
Occasionally, for example when there are unexpected levels of demand, some items may be out of stock. We will always try our best to inform you when items are not available and when we expect them back in stock. Please check the individual product on the website for the most up-to-date information. If you have ordered anything out of stock, we will inform you of this. If you do have any queries and feel the need to speak to someone, please call our customer careline on 0845 602 3578.
Exchanges and Returns
We offer a full refund or exchange if you are not satisfied with your goods - no questions asked. A returns form can be obtained by calling 0845 6023578 to be sent to you by email or post. Please send the goods back with completed returns form within 28 days of receipt in their original packaging to, The Handpicked Collection, C/o DSI, Evolution House, Binary Park, 12 Choats Road, Dagenham, RM9 6BF. Alternatively call us on 0845 602 3578 if you feel the need to talk to someone. Please get proof of postage as we can only refund on receipt of the unwanted goods.
Please note: We have made every reasonable effort to describe items as accurately as possible, however slight variations may occur with text descriptions. Handpicked Companies Limited shall not be liable for any consequential loss whether this arises from breach of duty in contract or any other way. Liability for any claim shall not exceed the price of the goods supplied. This does not affect your statutory rights. For training purposes we sometimes monitor and record incoming and outgoing telephone calls.
