Cookies and Privacy
What is a cookie?
Cookies are tiny text files that are saved on your computer that store non-sensitive information, and help websites and web applications perform better. Cookies can be used in a wide range of scenarios, from enabling websites to see how people use their site and to identify where users may be having problems and where technical issues arise, through to enabling more sophisticated and relevant product suggestions.
Our ecommerce site is powered by a well trusted and secure platform named Magento. Magento uses a number of cookies for its technical operations, such as when a user adds an item to their basket a cookie is required to ensure that this item remains associated to that user all the way through their journey on site. In addition Magento sets cookies for stock management, performance assessment and a variety of other site-critical functions.
Site Management Cookies
Handpicked uses Google Analytics, an enterprise level application that enables website owners to see how people use their site, identify bottlenecks and what it is their users are looking for. Mouseflow is another tool used that requires a cookie to be set that allows site managers to view how users perform actions on pages and assist us in making decisions about how to improve the site to help users find what they’re looking for.
Predictive Intent is a merchandising tool that we use that requires cookies. This product is used to see what users are searching for and the products and product categories they browse on site, this information is then used to discover and recommend similar products from our product catalogue that that specific user may also like.